• FAQ

  • FREQUENTLY ASKED QUESTIONS

    GENERAL
    PRODUCTS INFORMATION 
    DELIVERY INFORMATION 
    RETURN & EXCHANGE

    // GENERAL


    How do we contact you? 
    We can be contacted at
    #Email:   Sales@dancefavourite.com

    #Msn:     Dancefavourite@hotmail.com
                 
    #Skype:  Dancefavourite
    All product enquiries can be forward to above E-mail.


    What are the mode of payments Ballet Fashion accepts? 
    We accept T/T, Western Union, Paypal.

    Bank Transfer     PayPal     WESTERN UNION


    // PRODUCTS INFORMATION

    Where are your products from? 
     

    Dance Favourite is a professional manufactory of Ballet dresses products for 7 years. We have been specialized in Ballet Dancewear production of dancewear such as basic practicing leotards, ballet tutus, jazz costumes, comtemporary dress, etc.
    We are aimed to better serve with the clients from all over the world.


    Which countries have you exported to? 
    We have expoerted our products to many countries such as US, UK, Australia, Norway, Germany, France, Cyprus,Malasia, Japan, Sigarpore etc.

    How can I work out my size?
    Please check the Size chart and Color Swatches.
    Also check the Custom Dresses.


    // DELIVERY INFORMATION

    There are two situations:
    # If the items you inquiry are available in stock, then we can send to you as soon the payment has been received.
    # If it is the Custom Dress or the items you inquiry are out of stock, it will takes about half month to produce upon the payment has been received.


    // RETURNS & EXCHANGE

    We provide returns and exchange for faulty.
    # If you do not receive the goods, then maybe they get lost during the International shipping. We will ask the express company for refund. As for the goods value above USD 2000, we suggest that a insurrance need to be covered.
    # If there are faulty of the dress, please take photos for us to check, if it is our faults, we will arrange the refund. 

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